Super Mario Boards

Tom Lizard
Tom Lizard
Check the Task Manager for anything you don't recognize?
Redboot
Redboot
I don't know any of the background processes but there's nothing actively running in the task manager that I don't recognize.
Tom Lizard
Tom Lizard
How old is your laptop?
Redboot
Redboot
January 2021.
Tom Lizard
Tom Lizard
Have you looked up your problem on Google?
Redboot
Redboot
I don't know what I would look up without spending like 50 words on it.
Tom Lizard
Tom Lizard
Is the computer displaying an error code when it does this?
Redboot
Redboot
Nope. It just throws an error sound, shows the spinning doot for like a quarter of a second, and then turns off.
Tom Lizard
Tom Lizard
Assuming you have light indicators on your laptop, have you seen them doing anything when this happens (flashing, different color than normal)?
Redboot
Redboot
I have no light indicators.
Tom Lizard
Tom Lizard
Is your battery fully charged? Does it drain quickly when you're using it?
Redboot
Redboot
It only does this when it's plugged in and it has a totally normal battery life when it's not.
Tom Lizard
Tom Lizard
Charger or dock to a bigger screen?
Redboot
Redboot
Charger.
Tom Lizard
Tom Lizard
How old is the charger, did it come with the laptop?
Redboot
Redboot
I think so? I'm not the one who bought the laptop so I'm assuming it came with it.
Tom Lizard
Tom Lizard
Do you have a spare one? Maybe you could change the charger. I don't have a Windows laptop, so this is as far as I can help you.
Redboot
Redboot
I only have this charger so I can't change it out.
Tom Lizard
Tom Lizard
Ah. I've done all I can to help, I'm sorry. I would suggest though getting a new charger and seeing if that was the problem. Hopefully those are cheap.
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