Super Mario Boards

MightyMario
MightyMario
Check the Task Manager for anything you don't recognize?
E. C. Koopa
E. C. Koopa
I don't know any of the background processes but there's nothing actively running in the task manager that I don't recognize.
MightyMario
MightyMario
How old is your laptop?
E. C. Koopa
E. C. Koopa
January 2021.
MightyMario
MightyMario
Have you looked up your problem on Google?
E. C. Koopa
E. C. Koopa
I don't know what I would look up without spending like 50 words on it.
MightyMario
MightyMario
Is the computer displaying an error code when it does this?
E. C. Koopa
E. C. Koopa
Nope. It just throws an error sound, shows the spinning doot for like a quarter of a second, and then turns off.
MightyMario
MightyMario
Assuming you have light indicators on your laptop, have you seen them doing anything when this happens (flashing, different color than normal)?
E. C. Koopa
E. C. Koopa
I have no light indicators.
MightyMario
MightyMario
Is your battery fully charged? Does it drain quickly when you're using it?
E. C. Koopa
E. C. Koopa
It only does this when it's plugged in and it has a totally normal battery life when it's not.
MightyMario
MightyMario
Charger or dock to a bigger screen?
E. C. Koopa
E. C. Koopa
Charger.
MightyMario
MightyMario
How old is the charger, did it come with the laptop?
E. C. Koopa
E. C. Koopa
I think so? I'm not the one who bought the laptop so I'm assuming it came with it.
MightyMario
MightyMario
Do you have a spare one? Maybe you could change the charger. I don't have a Windows laptop, so this is as far as I can help you.
E. C. Koopa
E. C. Koopa
I only have this charger so I can't change it out.
MightyMario
MightyMario
Ah. I've done all I can to help, I'm sorry. I would suggest though getting a new charger and seeing if that was the problem. Hopefully those are cheap.
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