Author Topic: Laptop can't access some websites  (Read 1279 times)

Hobbes

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Laptop can't access some websites
« on: December 09, 2016, 04:17:27 PM »
It's surprising how Google doesn't show much on this regard. Anyway, as of Wednesday I started not being able to access thexephyrboard.net. Other websites I've tried to access work perfectly. So far I've tried this:

*Running Windows' network diagnostics
*Rebooting the computer
*Using different browsers
*Flushing DNS cache via Command Prompt
*Enabling and disabling wireless card
*Check hosts file
*Disable firewall and antivirus
*Disabling Teredo Tunneling Pseudo-Interface

Has anyone experienced similar problems? I'm running Windows 10.
« Last Edit: December 10, 2016, 05:48:46 PM by Hobbes »


Lakituthequick

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Re: Laptop can't access some websites
« Reply #1 on: December 09, 2016, 05:23:20 PM »
Maybe something is off with your DNS? Try setting it to Google's on 8.8.8.8 or 8.8.4.4.

Hobbes

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Re: Laptop can't access some websites
« Reply #2 on: December 09, 2016, 05:41:07 PM »
It's already set to that :/ I tried changing it back to automatic and the problem persists.


Kumiko Oumae

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Re: Laptop can't access some websites
« Reply #3 on: December 09, 2016, 06:08:08 PM »
please provide screenshot of the error screen (if there is one)

also did you restart your router/switch/whatever the *bleep* youre using to access the internet?

also run malwarebytes or something similar if you didnt already.

Hobbes

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Re: Laptop can't access some websites
« Reply #4 on: December 10, 2016, 02:05:50 PM »


Yup, tried it to no avail.

Malwarebytes didn't find any threats.


Kumiko Oumae

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Re: Laptop can't access some websites
« Reply #5 on: December 10, 2016, 02:18:39 PM »
stop using incognito mode

will look at this in a second sorry

Hobbes

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Re: Laptop can't access some websites
« Reply #6 on: December 10, 2016, 02:47:53 PM »
For the record, the problem persists even when not in incognito mode :P


Kumiko Oumae

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Re: Laptop can't access some websites
« Reply #7 on: December 10, 2016, 03:25:55 PM »
could you try running 'ping thexephyrboard.net'

(enter that into run (windows key + r))

Hobbes

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Re: Laptop can't access some websites
« Reply #8 on: December 10, 2016, 04:46:09 PM »
The actual screen is in Spanish but the four pings timed out.

Ping stats for 69.175.33.50:
Sent=4, received=0, lost=0 (100% lost)


Lakituthequick

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Re: Laptop can't access some websites
« Reply #9 on: December 10, 2016, 05:24:17 PM »
Seems like the connection fails somewhere. Maybe try tracert to determine where in the connection stuff breaks.

Code: [Select]
tracert thexephyrboard.net
Spoiler: My result, successful (click to show/hide)

Kumiko Oumae

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Re: Laptop can't access some websites
« Reply #10 on: December 10, 2016, 05:31:28 PM »
Spoiler: My result, successful (click to show/hide)

good to know im not the only person using the japanese locale

also yeah, do what he said.

Hobbes

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Re: Laptop can't access some websites
« Reply #11 on: December 10, 2016, 05:35:02 PM »
  1     1 ms     1 ms     1 ms  dsldevice.lan [192.168.1.254]
  2    64 ms    21 ms    22 ms  dsl-servicio-l200.uninet.net.mx [200.38.193.226]
  3    73 ms    68 ms    69 ms  customer-189-246-216-78.uninet.net.mx [189.246.216.78]
  4    67 ms    67 ms    67 ms  las-b3-link.telia.net [62.115.32.33]
  5   100 ms    99 ms   100 ms  dls-b22-link.telia.net [62.115.118.246]
  6   130 ms   129 ms   129 ms  chi-b21-link.telia.net [62.115.140.13]
  7   119 ms   118 ms   117 ms  static.kpn.net [62.132.9.222]
  8   145 ms   139 ms  1065 ms  agg1.c13.r07.s101.chi03.singlehop.net [67.212.190.226]
  9   438 ms   250 ms   597 ms  aswg1.c06.r14.s101.chi03.singlehop.net [96.127.187.241]
 10     *        *        *     Tiempo de espera agotado para esta solicitud. (request timed out)
 11     *        *        *     Tiempo de espera agotado para esta solicitud. (request timed out)
 12     *        *        *     Tiempo de espera agotado para esta solicitud. (request timed out)
 13     *        *        *     Tiempo de espera agotado para esta solicitud. (request timed out)
 14


Kumiko Oumae

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Re: Laptop can't access some websites
« Reply #12 on: December 10, 2016, 05:43:16 PM »
well uh

i have no clue why the connection would get lost at that point (if im not mistaken that is the step from the hosting company to the webserver itself).

could you try running that on other websites that have the problem (if its not too much trouble)?
« Last Edit: December 10, 2016, 05:45:07 PM by freakworld »

Hobbes

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Re: Laptop can't access some websites
« Reply #13 on: December 10, 2016, 05:48:29 PM »
The other website I mentioned was actually down for everyone at that time :P I haven't found other websites that have the problem but I'll do so as soon as I find one.


Kumiko Oumae

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Re: Laptop can't access some websites
« Reply #14 on: December 10, 2016, 05:49:26 PM »
if it was only xephyr id almost say theyre blocking access from their side

Lakituthequick

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Re: Laptop can't access some websites
« Reply #15 on: December 10, 2016, 05:52:45 PM »
What do you know, your connection goes via Switzerland Sweden (telia) and the Netherlands (kpn).

But yeah, that's the last link in the chain, there is very little reason to fail at that point when you've got that far.

It could be that they're blocking it in a non-graceful way based on weird criteria.

Kumiko Oumae

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Re: Laptop can't access some websites
« Reply #16 on: December 10, 2016, 05:55:48 PM »
could be a host (isp)-wide ban or something

Hobbes

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Re: Laptop can't access some websites
« Reply #17 on: December 10, 2016, 07:52:53 PM »
I'll contact them, thanks :)

EDIT: I assume it's an issue with the ISP, right?


Kumiko Oumae

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Re: Laptop can't access some websites
« Reply #18 on: December 11, 2016, 04:02:06 AM »
I'll contact them, thanks :)

EDIT: I assume it's an issue with the ISP, right?

That would be my guess but I can't tell for sure

Lakituthequick

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Re: Laptop can't access some websites
« Reply #19 on: December 11, 2016, 08:34:03 AM »
By the looks of the tracert it goes down between the ISP of the web host and the host itself, rather than at your ISP. You could still ask them though.

Also
good to know im not the only person using the japanese locale
You'll have to tell me where you see Japanese here.